Our top priority at Mojo Simple is providing our customers with positive mojo. The idea is to save you time and money while providing you with great flavor. If you are not completely satisfied with a product, please contact us via email at firstname.lastname@example.org so we can help you resolve your issue.
Please examine all orders once they arrive. We do our best to ensure all our products arrive safely and in one piece, but if any product has been broken or damaged during shipping, please contact us immediately to get instructions. Please make sure to keep the box, packaging materials, and any damaged items.If you purchased Route Package Protection with your order and your order was lost/damaged/stolen in transit, you can file your claim at claims.route.com.
If your package is refused or undeliverable at the time of delivery or marked return to sender, an undeliverable package fee of $15.00 will be applied. Please double-check your shipping address before you place an order to avoid this fee. Mojo Simple, LLC reserves the right to change and update this return policy at any time.